Social Media Policy
In keeping with the Brownell Library's mission to "help patrons utilize the library’s resources and to provide opportunities for community enrichment and cultural awareness," the Library participates in various "social software" applications whereby library staff and community members can interact through virtual (internet) communication. The Library’s use of social media is intended to provide an opportunity to facilitate the sharing of ideas, opinions, and information about Library services and collections creating a welcoming and inviting online space where library users can interact with Library staff and other Library users.
Social software is defined as any website or application which allows users to share information. Social software can include, but is not limited to, blogging, instant messaging, social networking sites, and wikis. Many social networking sites allow users of those sites to become a "friend", "fan" or otherwise associate their own "profiles" or virtual presences with the Library's profile on these sites. Examples of such sites are Twitter, Facebook, MySpace, YouTube, and various blogging sites like Blogger and Wordpress. As with more traditional resources, the Library does not act in place of or in the absence of a parent and is not responsible for enforcing any restrictions which a parent or guardian may place on a minor's use of this resource.
The Library does not collect, maintain or otherwise use the personal information stored on any third party site in any way other than to communicate with users on that site, unless granted permission by users for Library contact outside the site. The purpose for contact outside the site may include program promotion, volunteer opportunities, reference help, or other similar activities. Users may remove themselves at any time from the Library's "friends" or "fan" lists, or request that the Library remove them. Users should be aware that third party websites have their own policies and should proceed accordingly.
Comments, posts, and messages are welcome on Brownell Library social networking sites. Comments and postings must be relevant to the content created by the Library staff. While the Brownell Library recognizes and respects differences in opinion, all such interactions will be regularly monitored and reviewed for content and relevancy (before publishing when possible). Library staff reserves the right to review all comments and postings and delete comments that are inconsistent with the content created by the Library staff. Library staff may block the person who posted inconsistent comments or postings from posting any further information to the Library’s social networking sites. Comments or postings that fall within one of the following categories will be deleted by the Library staff:
- Content that promotes, fosters or perpetuates discrimination on the basis of race, creed, color, age, religion, gender, marital status, national origin, physical or mental disability or sexual orientation.
- Personal attacks, insults, or threatening language
- Potentially libelous statements
- Plagiarized or copy-written material
- Private, personal information published without consent
- Comments totally unrelated to the content of the forum
- Hyperlinks to material that is not directly related to the discussion
- Commercial promotions or spam
- Organized political activity
- Photos or other images that fall in any of the above categories
In addition, the Brownell Library reserves the right to edit or modify any postings or comments for space or content, while retaining the intent of the original post. The Library shall also be granted the right to reproduce comments, posts, and messages in other public venues. For example, a response to a YouTube book review may be quoted in a newspaper or on the library website. Identifying information, other than first name, will be removed unless prior approval is granted by the user.
The Brownell Library assumes no liability regarding any event or interaction that takes place by any participant in any Library-sponsored social networking service, and does not endorse or review content outside the "pages" created by Brownell Library staff. Participation in Brownell Library social networking services implies agreement with all Library policies, including its Social Networking Policy and Acceptable Use of the Internet and Public Computers Policy, and the Terms of Service of each individual third-party service. If a user does not agree to these terms, they are not to use the services provided.
The role and utility of social networking sites will be evaluated periodically by library staff, and may be terminated at any time without notice to subscribers.
Adapted from the Whitman Public Library (MA), and Berkeley Public Library (CA)
Original content by the Brownell Library (VT)
Approved by the Brownell Library Board of Trustees, 11/15/2011